Terms of Service

1. Acceptance of Terms

By accessing or using the QurbanOps platform (“Platform”, “Service”), operated by Smart Hub LLC, a New Mexico limited liability company (“Company”, “we”, “us”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Platform.

Smart Hub LLC — 1209 Mountain Road PL NE STE N, Albuquerque, NM 87110, USA

2. Service Description

QurbanOps is a Software-as-a-Service (SaaS) platform that enables charitable organizations to:

• Record and manage video documentation of qurban processes.
• Automatically notify donors with their personalized video via WhatsApp and SMS.
• Manage donor data, animal records, and operator assignments through a web-based dashboard.
• Generate QR-coded cards, import data from spreadsheets, and track operations in real time.

3. User Accounts

To use the Platform, your organization must create an account. You are responsible for:

• Providing accurate and complete registration information.
• Maintaining the security of your account credentials.
• All activities that occur under your account or through operators you authorize.
• Promptly notifying us of any unauthorized use of your account.

4. Acceptable Use

You agree to use the Platform only for its intended purpose and in compliance with all applicable laws. You shall not:

• Use the Platform for any unlawful purpose.
• Upload content that is defamatory, obscene, threatening, or violates the rights of others.
• Attempt to gain unauthorized access to the Platform or our infrastructure.
• Reverse engineer, decompile, or disassemble any part of the Platform.
• Use automated systems (bots, scrapers) to access the Platform without written consent.
• Share donor personal data or videos outside of the Platform without proper authorization.

5. Data & Privacy

Your use of the Platform is also governed by our Privacy Policy. As an organization using QurbanOps, you act as the data controller for donor personal data uploaded to the Platform. QurbanOps acts as a data processor on your behalf.

You agree to comply with all applicable data protection laws, including GDPR and KVKK, when using the Platform to process personal data.

6. Intellectual Property

The Platform, including its design, code, logos, trademarks, and documentation, is the intellectual property of QurbanOps. You retain ownership of all content you upload. By uploading content, you grant QurbanOps a limited license to store, process, and transmit that content solely for providing the Service.

7. Payment & Billing

QurbanOps offers free and paid subscription plans. All fees are exclusive of applicable taxes. You may cancel your subscription at any time. We reserve the right to change pricing with 30 days advance notice.

8. Service Availability

The Platform is provided “as is” and “as available.” While we strive to maintain high availability, we do not guarantee uninterrupted or error-free operation. The offline functionality depends on device capabilities and browser support.

9. Limitation of Liability

To the maximum extent permitted by applicable law, QurbanOps shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of data, revenue, profits, or business opportunities. Our total liability shall not exceed the amount you paid in the twelve months preceding the claim.

10. Termination

You may terminate your account at any time. We may suspend or terminate access if you violate these Terms, pose a security risk, or your account has been inactive for more than 12 months.

11. Changes to These Terms

We may modify these Terms at any time. Material changes will be communicated at least 30 days before they take effect. Continued use constitutes acceptance.

12. Governing Law

These Terms shall be governed by the laws of the Republic of Turkey. Disputes shall be resolved through good-faith negotiation first, then submitted to the competent courts of Istanbul, Turkey.

13. Contact